Ava SMS
Privacy Notice
Ava SMS is a private, personal AI-assistant messaging service for its sole proprietor and owner. The owner is the only intended user. Ava SMS does not send marketing messages and does not permit third-party enrollment.
Information handled
The service handles the enrolled mobile number, incoming and outgoing message content, message timestamps, and technical delivery information needed to operate, secure, and troubleshoot SMS conversations.
How information is used
Information is used to screen messages against the configured owner number, process owner-initiated conversational requests, return replies only to that owner number, prevent abuse or duplicate processing, and maintain the service. A phone number is carrier-asserted and is not treated as strong identity proof.
Mobile information and consent
Mobile numbers, SMS consent records, and message information are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Service providers that deliver or host Ava SMS, including telecommunications and infrastructure providers, may handle this information only as needed to operate the service. Information may also be disclosed when required by law.
Retention, deletion, and security
Message content and technical records are retained only for as long as reasonably needed to operate, secure, troubleshoot, and maintain the private service, or to meet legal obligations. Records may exist in the messaging provider, Ava gateway, Agent Hub conversation history, infrastructure logs, or routine backups. No fixed retention period is promised. The owner may request access, correction, or deletion by contacting crshaler@gmail.com; requests will be handled where reasonably possible and subject to operational, backup, security, and legal constraints. Reasonable safeguards are used, but no electronic system can be guaranteed completely secure.
Messaging choices
Message frequency varies with the owner's use. Message and data rates may apply. Reply STOP to stop messages, START to resume, or HELP for provider help. Twilio or the carrier supplies the applicable confirmation; recognized STOP, START, and HELP command events do not start an Ava AI turn or Ava-generated reply.
Contact
Ava SMS
crshaler@gmail.com